General Information

1. What is Magic Made?

Magic Made UK offers interior wall decals and magnetic products to enhance your home decor and encourage creativity. 

Product Use and Care

2. Do the decals damage the wall?

No, our decals are designed to be wall-friendly and should not damage properly prepared surfaces when applied correctly. Having said this, it really does depend what surface you are applying too. We do not recommend applying to wallpapered walls and will not be held accountable for damage on removal. 

3. What pens can be used on the decals?

We recommend Chalkola chalk pens as they have been tried and tested. Ordinary chalk also works well.

4. How do I clean the decals?

Clean with a soft, damp cloth or baby wipes. For stubborn marks a magic eraser will work and where needed use a multi purpose cleaner.

5. What should I do if the magnets start slipping?

Make sure your decal is clean and dry.

Our magic made decals are designed specifically for children’s lightweight magnets. They do not have the strength of a fridge. Therefore not all heavy magnets stick. See our Instagram highlight ‘magnets’ for the style we recommend. 

Application

6. Can the decals be reapplied?

We don’t recommend that you re apply our decals as the adhesion will loose effectiveness each time. If you are due to move home we recommend saving the blue film and tube so that you can protect it for transportation.

7. Can I return opened and peeled decals?

Unfortunately, we cannot accept returns of opened or peeled decals. Please ensure you are satisfied with your choice before applying.

8. Do the decals stick on all walls? 

We cant guarantee that they will stick to every surface. Certain paints like chalk paint and water repellant paints creates a barrier between the wall and the decal which can cause the decal to detach. Most ordinary paints are fine. Please see our page (Compatibility Guide) for more info and double check your paint type before you buy.

Contact and Support

8. How can I contact customer service?

Reach out to us through our website’s contact form for any inquiries or support.